Jamaica Concierge Network
JCN is the island’s first professional association built for and by the concierges, guest services teams, and hospitality insiders who make Jamaica unforgettable. We advocate for the profession, connect its people, and raise the standard of guest service nationwide.
Concierge professional? Apply for membership. Everyone else, join our mailing list to follow along.
Why JCN Exists
Concierge professionals are the connective tissue of Jamaica’s tourism economy, yet they’ve never had a dedicated home. JCN is a nonprofit trade association created to change that — giving the profession a collective voice, a shared body of knowledge, and a network built on trust.
Service
We champion the concierge as a critical, undervalued driver of Jamaica’s guest experience and tourism reputation.
Knowledge
We build shared training, standards, and resources so every member represents the profession at its best.
Connection
We link concierges across properties and parishes, turning isolated roles into an island-wide professional community.
What You Get As A Member
A fledgling guild is only as strong as what it offers its people. Here is what JCN membership includes from day one.
Professional Recognition
A verified JCN member credential that signals training, standards, and accountability to employers and guests alike.
Networking Events
Receptions, meet and greets, and parish meetups that connect you with concierge peers across the island.
Training & Development
Access to workshops and resources on guest service, destination knowledge, and career advancement.
Referral Network
A trusted directory of vetted local partners and fellow concierges to call on for guest requests.
Industry Advocacy
A collective voice representing concierge interests to hotels, tourism boards, and policymakers.
Career Opportunities
Early access to job postings and referrals shared exclusively within the JCN member community.
Who Can Join As A Member
- Hotel and resort concierges
- Guest services and front office professionals
- Villa and private estate concierges
- Tour and experience coordinators serving hotel guests
- Hospitality students and rising professionals
Two Ways To Follow JCN
Not sure which is right for you? Membership is a formal application for concierge professionals. The mailing list is open to anyone who wants to follow along — no eligibility required.
Join the Mailing List
Get occasional updates on events, launch details, and news from JCN. Perfect if you’re not a concierge but want to stay in the loop, or you’re a prospective member deciding whether to apply.
Apply for Membership
Formal membership includes your JCN credential, event access, the member directory, and a vote in guild matters. Applications are reviewed against our eligibility criteria above.
Start Your ApplicationUpcoming Event
Our inaugural gathering brings together the founding community of JCN members and prospective members.
JCN Inaugural Reception & Meet and Greet
Join us for the official launch of the Jamaica Concierge Network. Meet fellow concierge professionals, hear our founding mission, and be among the first to apply for membership. Full details on venue and format to follow.
Notify Me With DetailsNews & Insights
Perspectives on the concierge profession and updates from the JCN community.
Why The Concierge Is Jamaica’s Most Undervalued Tourism Asset
For concierge professionals ready to connect, reach out via direct message or comment with your property and role. JCN is building Jamaica’s first dedicated professional network for the people who make this island unforgettable.
Read MoreWe Asked One Question. Jamaica Answered.
We read every comment and every message. If you are a concierge professional in Jamaica ready to be part of this network, reach out directly. The conversation is just beginning.
Read MoreNegril, July 28. It Begins.
Save the date. Full details, including venue, format, and how to attend, will be announced very soon. Applications for membership will open shortly.
Read MoreFounding Team
JCN is guided by hospitality professionals committed to building a lasting institution for the industry.